APPLICABLE LAWS
MEMBER ACCOUNT, PASSWORD, AND SECURITY
USE OF MATERIALS AVAILABLE ON THIS SITE
Smart Car Ship Content
User Content
Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
How Long We Retain Your Data For
When you submit a quote request or contact us form, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you.
Collection and Use of Mobile Number
When you provide your mobile phone number on our website, we collect it to send you SMS messages for the following purposes:
- Account-related notifications, such as order confirmations, shipment tracking, and account updates.
- Marketing and promotional offers, if you have opted into such communications.
We do not share or sell your mobile phone number to third-party marketers. However, to comply with telecommunication regulations and ensure proper delivery of messages, your phone number may be registered with The Campaign Registry (TCR) and shared with our SMS service provider, RingCentral.
SMS Opt-In and Opt-Out Procedures
By providing your phone number and explicitly opting in, you consent to receive SMS messages. You may opt out at any time by replying “STOP” to any SMS you receive. Once you have opted out, you will no longer receive messages from us unless you re-subscribe.
For assistance or more information, you can reply “HELP” to any message or contact us directly at +1 (571) 267-1633.
Security of Your Data
We take the privacy and security of your personal information seriously. Your mobile number is protected in accordance with our general data security practices outlined in this privacy policy. Any sharing of your mobile number with third parties, including TCR Vonage and RingCentral, is done to comply with telecommunication laws and regulations.
Privacy Assurance: No Mobile Information Sharing for Marketing/Promotions
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization. In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.