FAQ

The price is determined by factors like pickup/delivery points, distance, open/enclosed transport, vehicle type, and condition. For an accurate cost, consult our transport experts with your transport details.

Transporting personal belongings within vehicles is restricted by the Department of Transportation. These items aren’t covered by carrier insurance. Non-compliance may result in fines or confiscation during inspections. Discover how to ready your vehicle for transport.

The timeline varies based on your vehicle’s origin and destination. Typically, vehicle transports span 1-2 weeks. Pickup might take 1-3 days, followed by an extra 5-8 days for delivery.

For optimal pickup and delivery alignment, we recommend booking your vehicle transport a week ahead. If you require expedited auto transport, we offer those services as well

Although we’re precise with pickup/delivery dates, we do ask for a 3-4 day window in common metropolitan zones and 5-6 days in less common areas

Indeed, our pickup/delivery times are quite reliable. However, please note that ETAs are approximate and provide customers with a general overview of their vehicle’s status

Certainly! Feel free to reach out by phone or email to inquire about your vehicle’s status. Simply share your order number or vehicle details along with pickup/delivery locations

Indeed, the size of your vehicle determines whether an oversize transport service is required. Larger vehicles take up the space equivalent to two standard mid-size cars.

Certainly! We’re equipped to transport non-running vehicles. However, even if your vehicle isn’t operational, it should be able to roll, steer, and brake effectively. Make sure to inform our transport specialist about its non-operational status

Absolutely! Vehicles are insured up to $100,000 on open carriers and up to $250,000 on enclosed carriers. Your vehicle’s full insurance covers damages resulting from carrier negligence or equipment failure during transport

If your vehicle sustains damage during transport, make sure to record all damages on your bill of lading. Get the driver’s signature as acknowledgment of the damage. Prior to signing any documents, promptly contact us via phone.

Yes and no – During pickup and delivery, either you or a designated representative must be present to assess the vehicle’s condition and sign the bill of lading.

At the time of booking you can pay a reservation fee with Credit card/debit card or CashApp. Remaining amount should be paid to the carrier as cash, cashier’s check, money order or Zelle(Depends on the driver). Please keep in mind as carriers don’t carry machines

Indeed, your booking deposit is refundable if your order is canceled before our truck is assigned for pickup. However, if cancellation occurs after the truck assignment, the booking deposit becomes non-refundable

No, the entirety of your vehicle transportation expenses are covered within our provided quote. This quote encompasses pickup, delivery, insurance, and taxes.